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Woodbridge Junior School

Happy Children Inspired to Learn

Early Help and Family Support


There is a range of early help support that is provided for children, young people and their families. This support is provided via both universal and targeted services.

The majority of children and young people will have low level needs that can be supported through a range of universal services. These services include:

  • Health services such as GP's, Midwifery, Health Visiting and School Nursing;
  • Educational Settings; lower level support to allow children to access education.
  • Housing / CAB;
  • Children’s Centres.

However the changing nature of needs of the child or parent often means that the level of support required is likely to vary. This can be linked to the developmental stages of the child, factors that impact on the family (such as unemployment / bereavement / isolation / lack of support networks), challenges for parents (such as parental mental ill health / substance misuse / domestic abuse). Children’s needs are seen as a continuous process rather than a single event and practitioners should be alert to changes which might require a re-assessment of needs.

Early help should be provided to address any emerging needs and consists of co-ordinated support from universal and targeted services.

School pastoral support works with families, which require both universal and targeted support.

If a request for support is made then the Pastoral Lead will make contact with the family. These requests can either be made by the child in school for support, the family, a professional within the school network or may come via Starting Point.

Requests via Starting Point: When a referral in made to starting point regarding a child it will be triaged, if Starting Point feel the family do not need Social Care involvement and can be supported with either universal or targeted early help they will inform the school to continue with the referral, the pastoral lead will then contact the family and continue with an Early Help Assessment if appropriate.

If the referral is made within school then the Pastoral Lead make contact with the family and depending on the results of the initial contact with the family they will be supported by either universal services or progress to an Early Help Assessment.

On occasion families may have many universal services working with them and feel that they would benefit from the structure of the Early Help System to manage all of the intervention.

Universal Services through School.

Early Help Services provided by school. (Includes Universal services offered.)


Support with attendance. 90-95%

Individual Education Plans.

Access to forest schools.

Access to food banks.

Positive Play.

Special Educational Needs Support. Referrals to SPOA, Looking at funding options.

Nurture Groups

Access to further educational support such as Educational Psychologist, Behaviour Support, Alternative provision.

Pupil Premium – Free school Meals. Support with accessing education as appropriate.

Sign positing to support services such as, DIASS for families with children with additional needs.


Early Help Assessments

Support plans.

Referral to home support system Positive for Young People.

CCAT Counsellor Services.

Parenting support.

Sign posting to other agencies, such as Domestic Abuse Services,  

Support with Attendance that is below 90% without significant reason.

Support throughout the year, not just term time.

Team Around the family Meetings.

Parenting advice and support.

Links with Social Care.